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8106

Marcos, Facility Manager, was the best I have ever dealt with. I don’t ever leave reviews, but great customer service! My car looks Amazing Marcos. Great to see the manager with the guys also putting the hard work in and leading from the front!

Weston Read

22:37 28 Jul 18

I use this Car wash location at least once a week because the price is the best, the quality is the highest, and the staff is superb! Last week my cars battery died and the manager Marcos had someone out in seconds. Free of charge. They take care of you hear all the guys Reuben, Michael, etc.. all do A+ work! Highly recommend!

Jake Jones

19:24 05 Jul 18

Wow what a great car wash. The cashier Lecia was so welcoming and amazing she let me know of all the deals and savings and was able to answer any questions I had. This will definitely be my new spot for my car.

james hops

21:15 05 Jul 18

Couldn't ask for any better service . These guys go out of their way to make sure you are fully satisfied. Ricardo, Marcos, Ruben, and the rest of crew absolutely are the best. Will be coming back for sure. ☺

Farzin Arani

00:26 28 Jul 18

Had my car washed today at Jackson's and the pleasure of being assisted by Marcos. Incredible service, terrific technicians and clean car. 5 stars

Arra Poghossian

22:37 28 Jul 18

If you like it dirty...don’t come here. Love Juan and his team. One of my favorite errands of the week as I know I will be greeted with a smile, and leave with a car that looks like it just left the sales lot. The prices are great and I know the team will treat my car with the best care. Thanks Juan you all are awesome.

Melissa Bellomo

20:38 31 Mar 18

Just wanted to give special thanks to Francisco who went above and beyond to help me! My carpet in the front was coming up and he showed me how to put it back under the plastic piece it came out of. He saved me a lot of money and time not having to take it back to the dealer to fix! He didn't have to do that, but he did and I'm so thankful. Also, my interior detail came out looking just like when I first purchased my car, BRAND NEW! Even with only two guys working on several cars, they were able to get the job done on time and with great quality. I will absolutely be coming back.

Cristina Morellos

23:36 05 Sep 18

We pulled into this place accidentally and were pleasantly surprised by the customer service rendered. We weren't even trying to get our car washed, just trying to find a red flag to hang off our extended truck load. The guy walked up to us and found out what we were searching for and not only did he give us his red cloth but he attached it to our load for us!! Tell me...where can you find service like that anymore! THANK YOU Jackson guy!

Tracy Ili

22:46 06 Sep 18

It's a good car wash, they do good work. More importantly, they have excellent customer service. I went there with my frail dad and they were so helpful in assisting him with his wheel chair and taking it out of and putting it back into the car, asking about his comfort and being so nice and cheerful about it. It was at the end of the day, I'm sure they were tired, wanting to go home and this transaction took longer than normal. Steven and Matt both (and other workers) just were focused on making sure we were ok. Getting a car wash is usually a meh experience at best, these guys made our day brighter by their kindness and "can do" attitude. Oh, and it's a great car wash so go there :)

Barbara Hopkins

16:17 13 Sep 18

I would like to thank the manager Allen for making my car look fantastic.There was some confusion or miscommunication on the detail package I paid for but the young man with no hesitation went out of his way by getting the swirls and water spots off my car. I will continue to bring my vehicles to Jacksons with that kind of great customer service.

Eric Neilsen

00:13 23 Sep 18

First time me coming to the car wash and not having to complain about them missing spots. Alan worked on my car. He will be my go to guy when I need a good wash...Cool man!

Rich Dalio

22:32 21 Oct 18

Steven, the ticket writer, welcomed me graciously and professionally. Alan thoroughly detailed the interior and exterior of my Camry and was extraordinarily courteous and professional. Thanks for the great care!

James Yiannias

19:49 28 Oct 18

What a great experience! The guy in the black shirt in the end does is great job motivating his team and my car looks great good job guys !

Cashy Disney

20:13 03 Nov 18

Super nice staff. In and out in under 30 min. Love the dog biscuits too!

Tamra S

23:10 10 Nov 18

I am writing this review because I would like to say thanks again to the managers Juan and Alan. They both were very helpful, polite and my car looks brand new. Thank you guys very much.

Jarred Steel

21:13 16 Nov 18

I go here at least once a week and essentially detail my truck for only $3! First thing I do is use the free vacuums then pop in the express wash line we’re I usually see Joseph. The manager who is always professional and helpful! After I go through someone wipes down my truck for free (but I always tip because they work much harder than the average in my experience), and I’m on my way. I will keep coming back. Highly recommended

Jake Jones

20:00 19 Nov 18

Just had a interesting experience. Just now pulled off at the Jacksons Shell gasoline station off of Scottsdale Road to get gasoline and pick up a bottle of water. As I was walking through the front door of the gas station I always look to see what they’re rules/regulations are. The sign said no backpacks allowed !! I said to the employee would you be willing to keep an eye on my motorcycle pack while I go to the back and get a bottle of water ? The Employee said I never argument with a person caring a gun as you currently are. I said I’m a law-abiding citizen and I want to respect your rules. The owner said thank you for being a good person and someone who carries a gun who is actually responsible and has good intentions. There’s not too many of those these days. So the moral of the story. I made a new friend. You’re happy customer Gary Van Derveer

Gary Van Derveer

00:25 25 Nov 18

Do not neglect your kids car seats. Why should your seats look great and not the kids?. Whatever you do at home to clean them will never be this good.My completely trashed seats from food on the run ,now look brand new. Ask for Alan only. He is the car seat guy .Make sure you tip him too he goes above and beyond*( see above pics)

M C

22:23 29 Nov 18

Jacksons is the only place I let touch my cars... I do have to mention if you happen to get a detail. Ask for Alan! My money was well spent. I've never seen or knew my car could look so clean.

Tyler Sandvick

22:59 12 Jan 19

Great customer service. Fast and efficient. Great team led by a great manager. I would drive from phx every time for an experience like that again. .

Grimes McGee

23:41 22 Jan 19

I am so glad I found this location! My car looks wonderful. I was also impressed by the amazing customer service!

Felicia Padilla

23:45 22 Jan 19

I am the Lightning Blue 2018 GT Mustang that always comes through. Ive been going to Jacksons for car washes for my last three vehicles. This car wash is the only place I let people touch my car. Every where else don't treat your car with respect. Especially for car enthusiast like myself, we appreciate it when people take care of our cars like we do our own.

Andrew Laursen

01:23 13 Feb 19

I enjoy getting my car detailed at this location. I recommend having either manager Alan or Francisco work on your car. I never have any problems they always go beyond what is expected.

Xan Biermann

20:26 27 Apr 19

I was just in the Scottsdale location thanks to the rain. The carwash was awesome there was nobody there and I was in and out just like that. The employees were extremely nice and the cashier Melissa gave me a Ladies Day discount. Lucky me.

Janis Sloan

21:48 07 May 19

Completely blown away by the customer service here. Everyone is so friendly! I really look forward to my weekly visits to the car wash. My car always comes out looking great! Thanks guys!

Larry Thomas

21:21 08 May 19

Love this place. Bring my family’s cars here and they always do a great job. Angel hooks it up with the best customer service. Would rate it six if I could.

Julian B

21:57 11 May 19

Angel and his crew were awesome... thanks for making my car look like new. Great location. We will be back.

Janelle Roberts Perrin

21:42 02 Jun 19

When I come to the car wash, They always have great customer service representatives. They always get things done in a timely matter. I would recommend anyone to go to the car wash. I give them 5 stars for great customer service representative. Thank you.

John Ilici

23:40 11 Jun 19

Great experience! Nash was amazing and really made getting a car wash so easy and went above and beyond for me!!! Will definitely be back on a regular base thanks to there customer service!

Melina Smith

23:05 21 Jun 19

Great car wash. Bring my cars here in a pinch and they leave looking phenomenal. The Cashier vandala is very nice and welcoming.

Levi Nelson

23:18 10 Jul 19

Been coming here for a couple years and if that doesn’t say something not sure what else would. Always welcomed by employees Big Mash, David and Vandala. I’ve been to many other locations but the service is nothing in comparison to this location!

Mona Hashem

18:42 10 Jul 19

This was my first time here and I'm pleased to say that it won't be my last. They did an awesome job on my truck today. From start to finish your employees were GREAT!

Janise Johnson

20:04 16 Jul 19

I love coming to this place the employees are so attentive and nice. David helped me get a little spot out of my carpet. Thanks man. You will continue to get my business.

Adam Swift

04:13 19 Jul 19

Kimberlee is AMAZING her smile and laughter is contagious. I always love coming to the car wash to see her. Great customer service.

Angelica Ramirez

17:29 10 Aug 19

I always come to Jacksons car wash to get my cars washed and they always do a good job. Melissa the cashier is very helpful and great.

Luke Stevens

01:01 28 Aug 19

Kimberlee is AMAZING her smile and laughter is contagious. I always love coming to the car wash to see her. Great customer service.

Angelica Ramirez

17:29 10 Aug 19

Very fast, friendly service early in the mornings. I use the fast pass and come once a week to keep that desert dust at bay. Staff is great, especially Valencia.

Dominique Ladomato

15:40 12 Sep 19

Friendly and Fast..., reasonable price... I get survey link on receipe that ask me all the checkpoints that really important for me. also above and beyond that. Which I never expected to cover in this price range. Premium service for reasonable price.

Navid Golforoushan

22:16 21 Sep 19

Great customer service and great value. Consistent and on point. Thank you.

Jarett N

15:47 19 Oct 19

After getting quoted hundreds of dollars for new headlights at the dealer, I decided to just have them cleaned here. Thank you Francisco for the amazing job, they came out looking brand new!

Brenda Mejia

03:20 25 Oct 19

Great job on my headlights. They look better than ever. Francisco and Mike went above and beyond to make sure I was a happy customer.

Barbara Evans

01:57 30 Oct 19

Great staff from the starting line to the finish line. Pretty quick too. They do a couple things that other car washes don't do.

eric williams

19:16 09 Nov 19

I truly enjoy coming here and getting my car washed, will definitely comeback!!! Not only is the service great, but they leave my car looking basically new. They’re fast and efficient would recommend for those who like things done right.

Jocelyn Pena

20:16 30 Nov 19

First time and had a great experience. Very excellent job on my car but very excellent customer service with the cashier Arlene (:! Very helpful and helped me with my first visit! Thank u Jackson’s and Arlene !

robert Dillion

01:15 01 Dec 19

The visit was amazing, my car was washed the way I liked it. The cashier Arlene very kind and helpful.

Florence Lopez

00:19 28 Nov 19

The cashier Arlene is extremely welcoming and always greets you with a smile. She’s very nice and works quickly and efficiently

Lina Ramos

20:33 30 Nov 19

The visit started wonderfully. Met by Joey, awesome and helpful. Went inside and was greeted by such a cheerful person named lita. And then a perfectly washed truck . Love the attention to detail by all, especially the experience for the guest. Love this place.

Mark Salzman

16:38 17 Dec 19

Went to Jackson’s car wash and it was amazing because of one person. LITA! She helped me pick out exactly what I needed and handled it like a professional. I recommend using this Jackson’s location if you are in Scottsdale!

Macy Lindsey

20:53 07 Jan 20

Jackson’s is always a pleasure to visit! I’m a monthly pass holder and they always know my name, my vehicle and the team is very appreciative of my business! Highly recommend them if you’re looking for a high quality car wash for a value!

Tim Jennings

20:26 17 Feb 20

Where to begin! My husband and I have an older SUV that doesn't get driven much. We got an oil change at a different location and had to take a rain check on the free wash that comes with it due to well......the rain! Since we don't drive it much I completely forgot about it until 4-5 months later. I took the car to get cleaned at a different location and something unfortunate happened during the washing process. No need to get into the details about that, mistakes happen, but what I really wanted to say is that Nick Young, Robert, and Oscar all made sure they went above and beyond on fixing the vehicle! Not only did they rectify the mistake (which was a total accident not due to negligence) they went the extra mile to make this car sparkle! I also wanted to add they treated me with complete respect and never became defensive or placed blame on the car being older or whatever excuse you could think of. They listened and took the opportunity to quickly make it right. Again, not just making it right but gave me the car back in much better condition then I could've imagined. I'm happy to continue going to this location and I will continue to tell people how great it is to be treated "the old school way". Remember the old days where how your customer felt actually meant something!!! Well Oscar, Robert, and Nick you all took your time to make sure my husband and I felt comfortable and well taken care of. If you're reading this review take the time to give them a try! We all need to support good customer service... it's very hard to come by these days

whitney ahrens

00:56 29 Feb 20

Alex in detailing is THE guy to have detail your car. I have a 2013 accord that goes 60 miles a day on the 101 and he made it look like I had just bought it again. Every piece of the interior is clean, even the areas you never look at or in. I have yet to find a spot he and the Jackson crew missed definitely worth money.

aj 0417

14:18 06 May 20

Lita was so nice and so sweet! She asked me how I was doing and I had my work shirt on and we talked about that as well. She is a very nice lady and her customer service was perfect! I’d definitely come back

Ciona Carrico

23:34 18 May 20

The cashier Chanel went above and beyond for me and made me feel like a very valued customer!!! Excellent experience! Will be back again

Sean Kilkenny

23:43 24 May 20

They go above and beyond also they are extremely friendly. This will definitely be my to go place for car washes. They did a quick and amazing job on my car. Thank you Fransico and Haison for the great work!

Lupita Gonzalez

03:53 26 May 20

Chanel the cashier was absolutely amazing! She was very friendly, professional, and understanding. She did everything she could to make sure my experience was of quality! I would definitely recommend this location!

alyshia riggs

04:56 01 Jun 20

I’ve been coming here for years, even before when it was Danny’s. GREAR CUSTOMER SERVICE. Chanel is one of the cashiers and she greets you as you come in, and is always smiling. Today I had an issue with my fast pass and she went above and beyond to make sure it was fixed. I’ll be coming back for life.

Erica Sorensen

17:59 04 Jun 20

Can't go wrong at Jacksons! I have been a loyal customer for about 2.5 years now and typically get my car washed at least once a week since I have the Fast Pass. Great value and great service! Not sure if I am spelling his name right but Sabas is truly wonderful! Always remembers me and such a gentleman by always opening and closing my door. He definitely pays attention to all the details and makes sure everything is perfect before calling me over to my car.

Mercie Loftus

03:03 28 Jun 20

Love coming here, always so nice and clean. Francisco and Jose helped me out today and they were nice professional and attentive. They recommend the right car wash for me which helped out since my husband usually takes the car for a wash. The best part of coming here is you feel safe with everything that is going on, the place is spotless and clean. They pay attention to detail and that is what makes the difference. Recommend this location. 5/5 stars.

Yesica Lee

16:14 29 Jun 20

Love this car wash place! Staff is super friendly. My car always looks amazing after coming here. Highly recommend. Juan the facility manager was very helpful and polite. lita the head cashier was very friendly provided excellent customer service :)

nicole c

00:55 10 Jun 20

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